Using your card

Help! I lost my Benepass card!

No worries! All you have to do is login to your account, click on the card that was lost or stolen, and click the "Report Card Lost or Stolen" button to let us know. That card will be deactivated immediately. 

If it's a virtual card, we'll automatically issue you a new number. If it's a physical card, please request a new physical card.

See any unauthorized transactions in your account? Click here for instructions on reporting fraudulent charges. 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request