Admin Dashboard & Reporting

Account Balance vs. Benefit Balances

When your team sends money to Benepass, we hold it in a cash account in your company's name. The funds in this account are your "Account balance". Your account balance represents real cash in your Benepass account.

Separately, your employees have cards with max spending limits based on your benefit configuration(s). Your "Total benefits remaining balance" balance is a theoretical number that represents how much spending your employees could incur on their cards if they fully spent their benefits.

As employees are unlikely to fully spend their benefits all at the same time, the account balance (real cash) can be lower than the total benefits remaining balance (possible total spending).

You can view both of these values under Company Profile in the Admin Dashboard:


Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request