Are you an international user? Click here for the relevant version of this article.
For users based in the US, we send reimbursements through direct deposit. This means you will receive your funds directly in the bank account that you linked to your Benepass account.
For this to happen, you need to make sure you've linked a bank account before submitting any reimbursements.
To check the status of your reimbursement payments, head to the Reimbursements page in the app or our desktop website. Here, you'll be able to view all your approved expenses, as well as a record of all direct deposit payments, if applicable.
If you are unsure as to whether your bank account was correctly linked and verified, please contact us by clicking on "Submit a request" in the top right corner of this page and someone from our support team will be able to assist.