Getting Started

Activate a physical card

For security reasons, all physical cards from Benepass are mailed inactive. In order to use your new physical card, it must first be activated.

Once you receive your card, here's how to activate it: 

  • Once you've logged in, click the card with the same last 4 digits as your new physical card.

    Confirm that the last 4 digits in your app and on your physical card match, then click "Activate."

  • Tap your virtual card, then swipe left to see your physical card.

    Confirm that the last 4 digits in your app and on your physical card match, then click "Activate."

If you have questions or need help activating your card, send us an email and include the last 4 digits of your physical card.

If you would like to order a physical Benepass card to use in person with merchants, please refer to the article here.

If you'd like to use your virtual card in person with merchants using Apple Pay or Google Pay, please refer to the article here.

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